A Completely Different Approach To Improving Customer Service

If you wish to improve customer service, you need to start with your frontline leaders. 70 percent of what makes a customer experience great is based on behavior of frontline leaders.

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Engage your team to win the heart of every customer with Leading Customer Loyalty. Register for a complimentary webcast today and learn how companies get their frontline teams to act in a way that builds customer loyalty and drives faster growth.

 

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Key to Sustained Superior Sales Performance
Key to Sustained Superior Sales Performance

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How To Fix The Fundamental Flaw In How You Measure Customer Satisfaction
How To Fix The Fundamental Flaw In How You Measure Customer Satisfaction

Do you know how to fix the flaw in how you measure customer satisfaction? Read this Forbes article by Georg...

7 Ways to Be More Proactive

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