FranklinCovey Content Team

  • Listen to Understand

    Listen to Understand

    Are you listening to understand? Listen to the other person to fully understand their point of view. Step our of your story and into learner mode to enhance your understanding.

    Read Article
  • Reinforce What's Important

    Reinforce What's Important

    Positive feedback is an important way to reinforce great work and build a culture where people feel respected and appreciated. Whereas Instructive feedback is essential for helping improve performance

    Read Article
  • Build Other Leaders

    Build Other Leaders

    How do you build other leaders? Use this coaching framework to help team members address performance issues, solve problems, and develop career opportunities.

    Read Article
  • Increase Your Integrity

    Increase Your Integrity

    Integrity is deep honesty and truthfulness. It is who you really are. To have high integrity, you need to have congruence, humility, and courage.

    Read Article
  • Cultivate Empathy

    Cultivate Empathy

    Think of when you've been treated with empathy. It feels good to be understood, and it feels extraordinary when someone really "gets you."

    Read Article
  • Write Your Goals Down

    Write Your Goals Down

    Whether it's for our work, our relationships, or our health, goals help us see the end and make progress towards it. If you have a goal, it is imperative for you to write that goal down.

    Read Article
  • Practice, Practice, Practice

    Practice, Practice, Practice

    We all have things we could improve on. Whether that's on hard skills or soft skills, we need to take time to improve ourselves.

    Read Article
  • How Does Identity Relate To Bias?1:18

    How Does Identity Relate To Bias?

    Identity matters. Each of our unique identifiers is a lens through which we experience life. Brandon Stone explains how some identifiers grant advantages and disadvantages.

    Watch Video
  • Attribution Bias In The Workplace1:14

    Attribution Bias In The Workplace

    Attribution bias is the tendency to have different rationale for your own behavior versus that of others. Irene Stone shares ways to identify and address attribution bias in the workplace.

    Watch Video
  • Ways To Act With Courage1:30

    Ways To Act With Courage

    How we cope with bias can be different in every situation. Kory Kogon shares some ways to act with courage when addressing bias.

    Watch Video
  • If I Confront Bias, Won't It Just Create More Division?1:17

    If I Confront Bias, Won't It Just Create More Division?

    Effectively addressing bias means being both bold and careful. Sydney Eichers shares some ways to be bold and courageous to address bias in the workplace.

    Watch Video
  • Helping Clients Succeed Webcast0:59

    Helping Clients Succeed Webcast

    Transform your sales process with FranklinCovey's consultative sales method. See what you will learn when you attend a complimentary Helping Clients Succeed webcast.

    Watch Video
  • Find Out Why: The Key To Successful Innovation Webcast0:56

    Find Out Why: The Key To Successful Innovation Webcast

    In today's world, innovation is not a luxury, it's a necessity. See what you will learn when you attend a complimentary Find Out Why: The Key To Successful Innovation webcast.

    Watch Video
  • Presentation Advantage Webcast0:41

    Presentation Advantage Webcast

    Powerfully inform and persuade one person or one-hundred. See what you will learn when you attend a complimentary Presentation Advantage webcast.

    Watch Video
  • Project Management Essentials Webcast0:38

    Project Management Essentials Webcast

    How much do failed or mismanaged projects cost you and your organization? See what you will learn when you attend a complimentary Project Management Essentials webcast.

    Watch Video
  • Leading Customer Loyalty Webcast0:50

    Leading Customer Loyalty Webcast

    At FranklinCovey, we help front line leaders inspire, train, and coach their employees to delight more customers. See what you will learn when you attend a Leading Customer Loyalty webcast.

    Watch Video
  • Culture Care: The Speed of Trust for Healthcare3:52

    Culture Care: The Speed of Trust for Healthcare

    See how Tampa General Hospital uses The Speed of Trust to change organizational culture, drive engagement, face change, and increase patient satisfaction.

    Watch Video
  • Negativity Bias In The Workplace1:17

    Negativity Bias In The Workplace

    Kory Kogon discusses negativity bias in the workplace and how to avoid it by not allowing one negative thing to override many positive things.

    Watch Video
  • Three Common Bias Traps1:28

    Three Common Bias Traps

    Mike Hassett explains three common bias traps where we are more prone than usual to rely on biased thinking.

    Watch Video
  • Leading Customer Loyalty Overview

    Leading Customer Loyalty Overview

    How do we get our frontline people—often the lowest paid, least engaged, and least trained—to deliver great service to customers more consistently?

    Read More
  • loading
    Loading More...