FranklinCovey Content Team

Listen to Understand

Are you listening to understand? Listen to the other person to fully understand their point of view. Step our of your story and into learner mode to enhance your understanding.

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Reinforce What's Important

Positive feedback is an important way to reinforce great work and build a culture where people feel respected and appreciated. Whereas Instructive feedback is essential for helping improve performance

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Build Other Leaders

How do you build other leaders? Use this coaching framework to help team members address performance issues, solve problems, and develop career opportunities.

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Increase Your Integrity

Integrity is deep honesty and truthfulness. It is who you really are. To have high integrity, you need to have congruence, humility, and courage.

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Cultivate Empathy

Think of when you've been treated with empathy. It feels good to be understood, and it feels extraordinary when someone really "gets you."

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Write Your Goals Down

Whether it's for our work, our relationships, or our health, goals help us see the end and make progress towards it. If you have a goal, it is imperative for you to write that goal down.

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Practice, Practice, Practice

We all have things we could improve on. Whether that's on hard skills or soft skills, we need to take time to improve ourselves.

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1:18

How Does Identity Relate To Bias?

Identity matters. Each of our unique identifiers is a lens through which we experience life. Brandon Stone explains how some identifiers grant advantages and disadvantages.

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1:14

Attribution Bias In The Workplace

Attribution bias is the tendency to have different rationale for your own behavior versus that of others. Irene Stone shares ways to identify and address attribution bias in the workplace.

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1:30

Ways To Act With Courage

How we cope with bias can be different in every situation. Kory Kogon shares some ways to act with courage when addressing bias.

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1:17

If I Confront Bias, Won't It Just Create More Division?

Effectively addressing bias means being both bold and careful. Sydney Eichers shares some ways to be bold and courageous to address bias in the workplace.

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0:59

Helping Clients Succeed Webcast

Transform your sales process with FranklinCovey's consultative sales method. See what you will learn when you attend a complimentary Helping Clients Succeed webcast.

Watch Video

0:56

Find Out Why: The Key To Successful Innovation Webcast

In today's world, innovation is not a luxury, it's a necessity. See what you will learn when you attend a complimentary Find Out Why: The Key To Successful Innovation webcast.

Watch Video

0:41

Presentation Advantage Webcast

Powerfully inform and persuade one person or one-hundred. See what you will learn when you attend a complimentary Presentation Advantage webcast.

Watch Video

0:38

Project Management Essentials Webcast

How much do failed or mismanaged projects cost you and your organization? See what you will learn when you attend a complimentary Project Management Essentials webcast.

Watch Video

0:50

Leading Customer Loyalty Webcast

At FranklinCovey, we help front line leaders inspire, train, and coach their employees to delight more customers. See what you will learn when you attend a Leading Customer Loyalty webcast.

Watch Video

3:52

Culture Care: The Speed of Trust for Healthcare

See how Tampa General Hospital uses The Speed of Trust to change organizational culture, drive engagement, face change, and increase patient satisfaction.

Watch Video

1:17

Negativity Bias In The Workplace

Kory Kogon discusses negativity bias in the workplace and how to avoid it by not allowing one negative thing to override many positive things.

Watch Video

1:28

Three Common Bias Traps

Mike Hassett explains three common bias traps where we are more prone than usual to rely on biased thinking.

Watch Video

FranklinCovey Content Team

Listen to Understand

Are you listening to understand? Listen to the other person to fully understand their point of view. Step our of your story and into learner mode to enhance your understanding.

Reinforce What's Important

Positive feedback is an important way to reinforce great work and build a culture where people feel respected and appreciated. Whereas Instructive feedback is essential for helping improve performance

Build Other Leaders

How do you build other leaders? Use this coaching framework to help team members address performance issues, solve problems, and develop career opportunities.

Increase Your Integrity

Integrity is deep honesty and truthfulness. It is who you really are. To have high integrity, you need to have congruence, humility, and courage.

Cultivate Empathy

Think of when you've been treated with empathy. It feels good to be understood, and it feels extraordinary when someone really "gets you."

Write Your Goals Down

Whether it's for our work, our relationships, or our health, goals help us see the end and make progress towards it. If you have a goal, it is imperative for you to write that goal down.

Practice, Practice, Practice

We all have things we could improve on. Whether that's on hard skills or soft skills, we need to take time to improve ourselves.

How Does Identity Relate To Bias?

Identity matters. Each of our unique identifiers is a lens through which we experience life. Brandon Stone explains how some identifiers grant advantages and disadvantages.

Attribution Bias In The Workplace

Attribution bias is the tendency to have different rationale for your own behavior versus that of others. Irene Stone shares ways to identify and address attribution bias in the workplace.

Ways To Act With Courage

How we cope with bias can be different in every situation. Kory Kogon shares some ways to act with courage when addressing bias.

If I Confront Bias, Won't It Just Create More Division?

Effectively addressing bias means being both bold and careful. Sydney Eichers shares some ways to be bold and courageous to address bias in the workplace.

Helping Clients Succeed Webcast

Transform your sales process with FranklinCovey's consultative sales method. See what you will learn when you attend a complimentary Helping Clients Succeed webcast.

Find Out Why: The Key To Successful Innovation Webcast

In today's world, innovation is not a luxury, it's a necessity. See what you will learn when you attend a complimentary Find Out Why: The Key To Successful Innovation webcast.

Presentation Advantage Webcast

Powerfully inform and persuade one person or one-hundred. See what you will learn when you attend a complimentary Presentation Advantage webcast.

Project Management Essentials Webcast

How much do failed or mismanaged projects cost you and your organization? See what you will learn when you attend a complimentary Project Management Essentials webcast.

Leading Customer Loyalty Webcast

At FranklinCovey, we help front line leaders inspire, train, and coach their employees to delight more customers. See what you will learn when you attend a Leading Customer Loyalty webcast.

Culture Care: The Speed of Trust for Healthcare

See how Tampa General Hospital uses The Speed of Trust to change organizational culture, drive engagement, face change, and increase patient satisfaction.

Negativity Bias In The Workplace

Kory Kogon discusses negativity bias in the workplace and how to avoid it by not allowing one negative thing to override many positive things.

Three Common Bias Traps

Mike Hassett explains three common bias traps where we are more prone than usual to rely on biased thinking.

Leading Customer Loyalty Overview

How do we get our frontline people—often the lowest paid, least engaged, and least trained—to deliver great service to customers more consistently?