FranklinCovey Blog
Newest articles and blog posts from our thought leaders and subject matter experts.
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Read ArticleExamples of Servant Leaders
In many organizations I've worked in or with, I've seen examples of servant leaders who have really made a difference.
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Read ArticleFlying High
I once had an experience that for me was a simulation of servant leadership. I was working with the Oregon Air National Guard and was scheduled to go up in an F-15.
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Read ArticleNew Wine - Old Bottles
The adage that "you can't put new wine in old bottles" still holds true, as evidenced by attempts to profit senior executives with new leadership styles.
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Read ArticleKeys to Total Quality
The key to a total quality company is a total quality person who knows how to program and use a compass. I've always liked the expression, "If it's going to be, it's up to me."
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Read ArticleFirst Things First
I've learned that the good is the enemy of the best when the first things in our lives are subordinated to other things.
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Read ArticleSubordinate the Clock to Compass
For many executives, the dominant metaphor of life is still the clock. We value the clock for its speed and efficiency. The clock has its place, efficiency has its place - after effectiveness.
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Read ArticleCurrents in the Stream
When I talk of the "stream," I mean the external forces and the powerful, deep currents that influence all we do in business. Changes in technology have totally revolutionized our world.
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Read ArticleMoral Compassing
When managing in the wilderness of the changing times, a map is of limited worth. What's needed is a moral compass.
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Read ArticleRoots Yield Fruits
With the humility that comes from being principle-centered, we can better learn from the past, have hope for the future, and act with confidence, not arrogance, in the present.
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Read ArticleNurturing Our Unique Gifts
Enhancing these endowments requires us to nurture and exercise them continuously. Sharpening the saw once a week or once a month just isn't enough.
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Read ArticleFour Human Endowments
As human beings, we have four unique endowments: self-awareness, conscience, independent will, and creative imagination.
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Read ArticleThe Humility of Principles
Yes, we may control our actions, but not the consequences of our actions. Those are controlled by principles, by natural laws.
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Read ArticleCenter on Principles
Real character development begins with the humble recognition that we are not in charge, that principles ultimately govern.
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Read ArticleLack of Integrity
Once I was at the Canadian border, and I went into this store where there was a "half-price sale" going on. I started looking at a leather coat marked 50 percent off.
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Read ArticleLogical Conclusion
A manager of a remote service station trained his new attendants how to make higher-margin revenue from customers who drove into the station by teaching the attendants how to find problems.
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Read ArticleLoyal Integrity
One time I told this story in a speech. After my speech, an executive vice president of a large bank came up to me and said, "I've had a similar experience.
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Read ArticleEmbarrassing Duplicity
Once I was a faculty member at a university in Hawaii. I was very upset about our housing situation, and so I went directly to the president, since he worked with me on my visiting professorship.
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Read ArticleBe Loyal to Those Absent
Being loyal to those who are absent and assuming good faith of others are keys to building trust in a culture. The ultimate test of principle-centered leadership is to be loyal to the absent.
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Read ArticleA Total Approach to Total Quality
Every executive could learn some valuable lessons from Solectron, a company that won the Malcolm Baldrige Award.
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Read ArticleThe Power of Principles
The power of the Malcolm Baldrige process is that it's not self-evaluation, but rather it is based on objective, external criteria and standards.
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