FranklinCovey Blog

The latest articles from FranklinCovey thought leaders and consultants.

  • Friend Up For Career Success

    Friend Up For Career Success

    FranklinCovey's executive vice president of thought leadership, Scott Miller, shares his best career advice to help people surround themselves with positive influences and to find career success.

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  • Future Success Starts Now

    Future Success Starts Now

    When’s the best time to plant a tree? Yesterday. When’s the second-best time? Today. Scott Miller dispells the myth of overnight success using Rachel Hollis as an example of putting in the work.

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  • Evaluate the impact unconscious bias has on your team.

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  • The Fundamental Leadership Mindset

    The Fundamental Leadership Mindset

    Leaders must adopt a fundamental mindset to be effective in their roles. Their primary responsibility is no longer to deliver results themselves, but to deliver them through others.

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  • Build Resilience By Clarifying Values

    Build Resilience By Clarifying Values

    Resiliency is a vital competency for leaders of people. The more clarity you have into your values, and the more committed you are to them, the more they build your resiliency.

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  • Define Your Values

    Define Your Values

    You can't hold people responsible for honoring values they don't hold, just because you do. Extend that courtesy to receive it as well and liberate yourself from unnecessary emotional baggage.

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  • 5 Ways To Increase Clarity And Decrease Disappointment

    5 Ways To Increase Clarity And Decrease Disappointment

    Scott Miller shares five ways to immediately improve your ability, in every role you play, to ensure those responsible for executing your vision do so with excellence.

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  • Average First-Level Leaders Are Falling Behind

    Find Out Why
  • The 3 Principles Of A Loyalty Leader Mindset

    The 3 Principles Of A Loyalty Leader Mindset

    When it comes to earning loyalty from your employees, your team members, and your customers, there are Three Core Loyalty Principles to keep in mind.

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  • A Remarkable Experience While Traveling

    A Remarkable Experience While Traveling

    Scott Miller shares a remarkable experience he had while traveling this week, one that serves as a good reminder of the power of unexpected kindness.

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  • Manage The Chaos Of Adopting Change

    Manage The Chaos Of Adopting Change

    Change brings about chaos. It disrupts the status quo before people begin to adopt and adapt to it. Victoria Roos Olsson shares two tactics to help leaders manage the chaos of adopting change.

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  • Learning 'Who' Trumps 'What'

    Learning 'Who' Trumps 'What'

    Organizations often focus on the 'what' to improve when they seek to improve customer loyalty when they should really be focusing on the 'who'. Sandy Rogers explains why in this brief blog.

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  • The Connection Between Loyal Customers And Engaged Employees

    The Connection Between Loyal Customers And Engaged Employees

    Competitive pricing, location, and product demand all drive customer foot traffic and business, but there is another piece of the puzzle to earn and drive customer loyalty — employee engagement.

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  • Improve Your Decision Making By Knowing Your Team's Stories

    Improve Your Decision Making By Knowing Your Team's Stories

    Cultivate meaningful connections with the members of your team to significantly improve your decision making and consequently, their engagement.

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  • Culture - Your Ultimate Competitive Advantage

    Culture - Your Ultimate Competitive Advantage

    Culture is the one asset that sets your organization apart and is, in fact, your ultimate competitive advantage. And culture isn't simply your people, it's the relationships between your people.

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  • Appreciating Alternate Paths

    Appreciating Alternate Paths

    After more than 100 interviews for FranklinCovey On Leadership, Scott Miller reflects on what he's learned about the booking of guests, and how he inadvertently limited himself.

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  • How To Hold A Customer Loyalty Huddle

    How To Hold A Customer Loyalty Huddle

    Loyalty huddles don’t need to be a big production but can be extremely effective if held consistently with your team members. Use these tips from Sandy Rogers to make your next huddle a success.

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  • Work-Life Blend

    Work-Life Blend

    The term “work-life balance” is so 2010. Work-life blend is having flexible work hours, a clear line between what is work and what is not work and it’s your responsibility to blend the two.

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  • A Culture Of Feedback And Your Unconscious Bias

    A Culture Of Feedback And Your Unconscious Bias

    When it comes to our biases, it’s important to get feedback on how we are perceived and how our actions and decisions might be impacting others.

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  • How To Think Like A Leader

    How To Think Like A Leader

    For some, shifting into a leader’s mindset is intuitive, something that comes easy. For many others, that shift can take significant time and effort. And be quite humbling.

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  • 6 Ingredients For A Great Life

    6 Ingredients For A Great Life

    It’s really important that you challenge yourself to put time into the things that you really do love. Don’t let it be a coincidence what ends up in your recipe for a great life.

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  • 2 Common Myths About Unconscious Bias

    2 Common Myths About Unconscious Bias

    Bias can be a heavy word. People often conflate it with prejudice, racism, discrimination, or sexism. But bias, on its face, is not inherently good or bad.

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