Are You Trustworthy?


Sorry, but you don’t get to decide...

FranklinCovey’s research shows that most of us think very highly of ourselves, but less so of everyone else.

Check out this sobering data on the 4 Cores of Credibility, a component of FranklinCovey’s Leading at the Speed of Trust work session.

It speaks to the insight from both Stephen R. Covey and Stephen M.R. Covey when they said, “We tend to judge ourselves by our intentions, and others by their observable behavior.”

What if we assumed good intent in others, before judging them?

The next time you’re presented with such a situation (and I bet you’ll have multiple opportunities today), take a mental step back, look at the person you’re tempted to judge, and grant them a pass. Assume they are honest, hardworking, well-intended, and won’t benefit from a dressing-down.

A renowned leadership consultant and executive speaking coach, Judy Henrichs, has said, “Forget the Golden Rule—do unto others as you would have them do unto you. Instead, practice the Platinum Rule—do unto others as they would have you do unto them.”


Gain a deeper understanding of the mechanics of trust and the impact it has on leadership by registering to attend a complimentary webcast. 

About the Author

Scott Miller

Scott J. Miller is Executive Vice President of Business Development and Chief Marketing Officer for FranklinCovey. Scott has been with the company for 20 years, and previously served as Vice President of Business Development and Marketing. His role as EVP and Chief Marketing Officer caps 12 years on the front line, working with thousands of client facilitators across many markets and countries.

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