The Fundamental Leadership Mindset

For any first-level leader — whether you’re leading an entry-level, customer-facing team or a team of tenured and experienced associates — the most significant challenge you will face is not with the people that report to you. Your most significant challenge you will face is with yourself. Specifically, your challenge is with your mindset and how you see your role as a leader.

At FranklinCovey we often see leaders struggle to adopt the fundamental paradigm of a leader. They lack the understanding that the very purpose of a leader is to deliver results through other people. Once you become a leader, your ability to deliver results yourself is secondary to the contribution you make through the members on your team.

While I’ve witnessed this time and again in my professional career as a consultant, I’ve also encountered it in my personal life. One of my dear friends is an executive at a tech company. She’s absolutely brilliant and provides enormous value to her organization. She delivers results like mad — relentlessly cranking out invaluable work. Yet she continually struggles with leading other people to deliver results.

The truth is she works faster and more effectively than anyone on her team can. However, she’s also aware that if her leadership skills are limiting, then the overall contribution that she can make is limited as well. After all, she’s just one person no matter how capable she is.

If she wants to make a significant, ongoing contribution to the success of her organization, the best use of her skills is to learn to hire, engage, motivate, and retain the best people she can. She can then skill them up to reach and unleash their potential. Ultimately the most meaningful contribution she can make is to be a great leader, which is why she continually prioritizes developing her skills as a leader, not just as an executive.

Without acknowledging this shift, and without proactively adapting how you see your role and contribution, you risk perpetually struggling in your leadership role.

It’s easy to see that there are enormous implications for this paradigm shift at the overall organizational level as well. Imagine the difference between a hundred first-level leaders that have a mindset of delivering great results themselves, versus a hundred first-level leaders who fundamentally understand that their most significant contribution to the organization is to engage the people that report to them to deliver results.

To begin making this paradigm shift yourself, spend a few minutes considering some of the following questions:

  • What work do you keep for yourself, rather than delegating to others?
  • Why do you keep those specific work items?
  • Who on your team has the skill and the will to take on some of these tasks?
  • How could you more effectively prioritize the leadership responsibilities that you have (such as coaching others)?

While shifting your mindset and your priorities can be difficult, remember that the highest and best contribution you can make is no longer the ability to deliver brilliant work yourself. Your role as a leader is to see the potential in your team and equip them with the skills and support they need to deliver impactful work themselves.

As Stephen R. Covey said, “Imagine the personal and organizational cost of failing to fully engage the passion, talent, and intelligence of the workforce. It is far greater than all taxes, interest charges, and labor costs put together.”

By being a truly effective leader, you exponentially increase the impact and the outcomes that your team delivers.


Leading a team requires a different skillset than working as an individual contributor. To succeed in the face of new challenges, first-level leaders need to shift how they think and act. Download our latest guide and develop your people into a high-performing team. 

About the Author

Leena Rinne

Leena Rinne is FranklinCovey's Vice President of Consulting. She is responsible for the management and development of the consultant team and the ongoing world class delivery of FranklinCovey programs and solutions. Leena is co-author of the Wall Street Journal bestselling book, The 5 Choices: The Path to Extraordinary Productivity, and also co-authored the forthcoming book, Leading Customer Loyalty: Cracking the Code to Customer Devotion. Currently in her 14th year with FranklinCovey, Leena’s passion lies in supporting client to develop great leaders and create winning cultures.

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