Navigating Difficult Conversations: 10 Common Mistakes Managers Should Avoid
To initiate a difficult conversation, it’s important not to delay it because of trepidation. When having a difficult conversation, be careful not to overly soften your message because you don’t want to hurt the feelings of the team member with whom you are speaking. Be cautious and thoughtful with the words you choose so you don’t inadvertently exaggerate. Also be careful not to fill uncomfortable silences, which could lead you to say something unintended.
