The Enterprise Story With Fred Reichheld

December 2, 2015 FranklinCovey Content Team

Hidden fees might look good in a finance report, but could hurt you in the long run.


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Are Your Customers Loyal?
Are Your Customers Loyal?

Fred Reichheld asks the ultimate question: are your customers loyal?

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Rants and Raves
Rants and Raves

Customer service can make or break future business. Listen to these comments from customers who either love...


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