The Ultimate Question

April 19, 2016

Have you ever experienced terrible customer service? If you have, are you going to recommend that service again? Watch this video to learn the ultimate question for customer loyalty.


Gain a deeper understanding of the skills and strategies to achieve your sales goals by registering for a complimentary Helping Clients Succeed webcast.

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Winning Customer Loyalty
Winning Customer Loyalty

The overwhelming majority of customer service training focuses on skills - here’s what you do. But at Frank...

Employee Loyalty
Employee Loyalty

Change frontline behavior. Delight every customer. Drive faster growth.


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