Right Wrongs

January 28, 2019 FranklinCovey Content Team

 

 

When you break a promise, is your first instinct to defend yourself, rationalize, minimize, or ignore it altogether?

Stephen M.R. Covey says, "Righting wrongs is more than just apologizing; it's also making restitution." If you need to right a wrong, offer an unconditional apology, take action to resolve the issue, and commit to improve.

_____________________________

Leading people is vastly different from working as an individual contributor. Download our latest guide to make the mental leap to leader:

Previous Article
Constantly Coach
Constantly Coach

Do you see every interaction with team members as an opportunity to build confidence and develop potential?

Next Article
Make it Safe to Tell the Truth
Make it Safe to Tell the Truth

Todd Davis said, "The higher you are up the organizational ladder, the less likely you are to hear the trut...