The Leader's Guide to Unconscious Bias

Unconscious bias is impacting your organizational performance—whether you know it or not.

We’re good people with good intentions, making decisions based on facts... right?

Unfortunately, there’s more at play than we realize. Our brains are constantly filtering, sorting, and using shortcuts to handle the overwhelming amount of information we receive each day. And those shortcuts are often where unconscious bias slips in. Left unchecked, unconscious bias can impair our decision making and limit the performance, innovation, and opportunities of those we manage—sometimes in contrast to our most deeply held values.

Using the four-part framework outlined in this book—Identify Bias, Cultivate Connection, Choose Courage, and Apply Across the Talent Lifecycle—we can bring our biases to the surface and work to address them.

Written in an approachable and practical style, The Leader’s Guide to Unconscious Bias gives readers the tools to create the best environment for their team members and to mitigate the possible negative impacts of bias at work. Using the skills in this book, any leader can build a more inclusive, high-performing culture where everyone can contribute their best.

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About the Author

Pamela Fuller

Pamela Fuller's work has always been tied to issues of inclusion with an emphasis on exploring the impacts of bias and pushing just a bit, to make progress. For more than 15 years, Pamela has worked in both the public and private sector supporting clients and solving complex problems. She currently serves as FranklinCovey's Thought Leader, Inclusion and Bias as well as a Global Client Partner responsible for supporting some of the organization’s most strategic accounts.

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