Be Impartial

FranklinCovey Content Team



As leaders, we are often required to be impartial, especially in hiring and in delegating duties. 

Sometimes the best way to take bias out of the equation is to shield yourself from, well, yourself. Here are two common situations where limiting information and choices can help:

Hiring. Candidate names can cue biases related to gender, race, nationality, and more, without our even realizing it. Ask HR to replace the names on top of resumes with initials or an identification number — or do it yourself for the rest of your interview team. You can also find apps that will help you hide certain information on job applications. Consider removing names for sample projects, too.

Delegation. Let’s say you need a direct report to do something tedious, like take notes in team meetings. Rather than directly assigning it or waiting for someone to sheepishly volunteer (both of which might disproportionately place women in these mop-up duties), institute a rotating policy.

Remember, though, that not all situations call for impartiality. For instance, it may actually be unfair to ask a lone remote team member to take team-meeting notes if they already struggle to get a word in during virtual meetings. So be sure to consider mitigating factors. Also, make a point of explaining your actions. Otherwise, you could be perceived as playing favorites, when you’re actually trying to avoid doing so.


Unconscious biases are hard to identify, much less know their true impact. Before you can take steps to operate more fairly and effectively at work, you need to get your bearings. Download our latest guide: Seven Misconceptions About Unconscious Bias. 

Previous Article
Seek Out Bias
Seek Out Bias

Simply hearing “we’re all biased” or “bias is all around us in the workplace” doesn’t do much to inspire pe...

Next Article
Stay Sharp
Stay Sharp

Research suggests that people’s biases are more likely to take over when they don’t have the time or mental...