Extend Trust

Have you articulated an inspiring vision so your people choose to volunteer their best?

We’re not advocating goals that are easy to reach. Set a goal that challenges the team to rise to their highest level of performance but not beyond it.

Are you and your team delivering activities instead of results? Are the results the right ones?

What’s preventing you from holding 1-on-1s with each of your team members?

Do you see every interaction with team members as an opportunity to build confidence and develop potential?

When was the last time you gossiped or disparaged someone behind their back?

When was the last time you technically told the truth, but left a misleading impression?

Do you dedicate your time to the activities that will yield the most impactful results on the organization and your team’s mission?

Do you spend as much time celebrating the achievement of goals as you do setting them?

Our paradigms are perhaps the most powerful tools we have in how we interact with others.

If paparazzi had followed you last week, would they have seen a balance of activities at work and outside of work? What’s the impact?

Think of a person who had confidence in you and extended trust. Reflect on its ongoing impact. Will you have the same impact on your team members?

Are you damaging your credibility through too many unfulfilled commitments? Are you a serial over-committer?

Declaring our intent in conversations, especially in adversarial or high-stakes conversations, is crucial to creating mutual understanding, if not mutual agreement.