Talking to Crazy | Mark Goulston | Great Life, Great Career

May 10, 2019 Scott Miller

 

Talking to Crazy; How to Communicate with The People That Drive You Nuts

Scott talks with psychiatrist and author Mark Goulston about his book “Talking to Crazy: How to Deal with the Irrational and Impossible People in Your Life.”


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Guest Bio:

Originally a UCLA professor of psychiatry for over 25 years, and a former FBI and police hostage negotiation trainer, Dr. Mark Goulston's expertise has been forged and proven in the crucible of real-life, high stakes situations. An influencer who helps influencers become more influential, his unique background has made him an indispensable and sought after resource and change facilitator to Fortune 500 leaders, entrepreneurs and educators across the nation. He lives with his wife in Los Angeles, California.

 

Episode Breakdown:

  • The 3 Brains
  • Leaning into the crazy
  • The 4 Hs and the 4Rs
  • Never feeling good enough
  • Interventional empathy

________________

Unconscious biases are hard to identify, much less know their true impact. Before you can take steps to operate more fairly and effectively at work, you need to get your bearings. Download our latest guide: Seven Misconceptions About Unconscious Bias. 

About the Author

Scott Miller

Scott J. Miller is Executive Vice President of Business Development and Chief Marketing Officer for FranklinCovey. Scott has been with the company for 20 years, and previously served as Vice President of Business Development and Marketing. His role as EVP and Chief Marketing Officer caps 12 years on the front line, working with thousands of client facilitators across many markets and countries.

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