Talking to Crazy; How to Communicate with The People That Drive You Nuts
Scott talks with psychiatrist and author Mark Goulston about his book “Talking to Crazy: How to Deal with the Irrational and Impossible People in Your Life.”
Originally a UCLA professor of psychiatry for over 25 years, and a former FBI and police hostage negotiation trainer, Dr. Mark Goulston's expertise has been forged and proven in the crucible of real-life, high stakes situations. An influencer who helps influencers become more influential, his unique background has made him an indispensable and sought after resource and change facilitator to Fortune 500 leaders, entrepreneurs and educators across the nation. He lives with his wife in Los Angeles, California.
- The 3 Brains
- Leaning into the crazy
- The 4 Hs and the 4Rs
- Never feeling good enough
- Interventional empathy
Unconscious biases are hard to identify, much less know their true impact. Before you can take steps to operate more fairly and effectively at work, you need to get your bearings. Download our latest guide: Seven Misconceptions About Unconscious Bias.
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