This client brought an innovative version of customer management to the consulting marketplace over a decade ago.
Who are your great sales performers?
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1:21Join FranklinCovey’s sales expert, Jeffery J. Downs, and a special guest as they discuss how to navigate the new world of selling online and what your team needs to do differently to succeed.
Watch this short overview to learn about the three foundational principles found in FranklinCovey’s Helping Clients Succeed solution.
Jeff Downs and Mark Colgate, Professor of Service Excellence at the University of Victoria Gustavson School of Business, discuss how to manage your sales team and improve your coaching skills.
2:18Our sales performance solutions incorporate vital person-to-person communication and critical thinking skills together with a laser-focus on execution.
Join sales expert Jeff Downs and #1 Wall Street Journal bestselling author Chris McChesney as they discuss how to ensure your team can successfully execute your highest priority.
Too many companies let sales quantity drive quality. Put quality first and align your sales team’s goals with your long-term strategy, and create real, sustainable growth.
Learn how shifting to a true customer-centric mindset brings sustainable growth through increased renewal rates, better margins and improved relationships with customers.
Join us for this On Demand Webcast as sales experts Jeff Downs and Suzette Blakemore discuss prospecting and effectively managing your sales funnel.
When it comes to sales teams, hiring for experience doesn't come cheap. And it can actually represent a harmful trap. Here's how to avoid it.
Join us for this On Demand Webcast as sales experts Jeff Downs and Mark Josie discuss how improving your team’s performance can result in achieving the goals you have set for the new year.
The new currency of competition is trust. High-trust client relationships transcend marketplace churn. Learn how to build a sales organization based on trust.
Use the Decision Grid tool from our Helping Clients Succeed® solution to win more deals by understanding how your clients make their purchasing decisions.
Your sales force likely has a massive blind spot—and it’s tanking their performance. Most sellers miss the importance of trust, even though it may be the most impactful thing they could address.
Organizations no longer have the option of waiting to embrace “social selling”—the new model of leveraging online platforms to attract targeted buyers. Here are 8 tips to help you get started.
Learn what the Helping Clients Succeed suite of online training is really like by reading this short document.