Helping Clients Succeed: Our Promise

Join Managing Director, Jeff Downs as he interviews FranklinCovey’s General Manager of Australia and New Zealand, Catherine Nelson.

Watch this short overview to learn about the three foundational principles found in FranklinCovey’s Helping Clients Succeed solution.

With all of the uncertainty in today's world, having a successful sales strategy and ensuring your salespeople can execute on that strategy has never been more important.

Sales experts Jeff Downs and Mark Winn discuss how to optimize interaction, connect with new buyers, and progress sales deals in a way that will help your clients succeed.

Join sales experts Jeff Downs, April Maloney, and Rich Sieman as they discuss best practices for online selling and how they pivoted during the beginning months of the pandemic.

Jeff Downs and Mark Colgate, Professor of Service Excellence at the University of Victoria Gustavson School of Business, discuss how to manage your sales team and improve your coaching skills.

Join sales expert Jeff Downs and #1 Wall Street Journal bestselling author Chris McChesney as they discuss how to ensure your team can successfully execute your highest priority.

Too many companies let sales quantity drive quality. Put quality first and align your sales team’s goals with your long-term strategy, and create real, sustainable growth.

Learn how shifting to a true customer-centric mindset brings sustainable growth through increased renewal rates, better margins and improved relationships with customers.

Join us for this On Demand Webcast as sales experts Jeff Downs and Suzette Blakemore discuss prospecting and effectively managing your sales funnel.

When it comes to sales teams, hiring for experience doesn't come cheap. And it can actually represent a harmful trap. Here's how to avoid it.

Join us for this On Demand Webcast as sales experts Jeff Downs and Mark Josie discuss how improving your team’s performance can result in achieving the goals you have set for the new year.

The new currency of competition is trust. High-trust client relationships transcend marketplace churn. Learn how to build a sales organization based on trust.