The term “soft skills” is often used to describe the skills that aren’t related to the technical aspects of a person’s job but are foundational to success in the workplace. These skills include: communicating effectively, working well with people of different backgrounds, demonstrating initiative, managing one’s time, priorities, and energy effectively, solving problems, and others. These skills go by many names, including essential skills, career skills, human skills, 21st-century skills, emotional intelligence, social-emotional skills, and professional skills—and are vital to career and life success.
Such skills are crucial for building strong relationships, developing abilities for becoming a high-performing, productive employee, and, ultimately, for working with teams and leading others. Yet, global studies and surveys consistently reveal that university graduates do not have these requisite skills when entering the workforce—and this lack of in-demand workforce skills is growing.
This eBook guide will introduce you to the challenge of closing the career readiness gap and how FranklinCovey LeaderU provides institutions with a powerful solution.