Achieving Functional Excellence: Tony Bates

Join Chairman and CEO of Genesys, Tony Bates, as he offers insights on how empathy can be a force multiplier for any organization. Tony shares how well employee being is imperative when building organizational culture, prompting a mindset shift from business metrics to human-centric metrics.

Guest Bio:

As Executive Chairman and CEO of Genesys, Tony Bates leads the company’s strategy, direction, and operations in more than 100 countries and oversees a global team of more than 5,000 employees.

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