At FranklinCovey, we help front line leaders inspire, train, and coach their employees to delight more customers. See what you will learn when you attend a Leading Customer Loyalty webcast.
How to Manage Your Time: 7 Tips For Doing What Matters Most
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32:30Join the author of The Gift of Forgiveness, Katherine Schwarzenegger Pratt, as she shares insights about the journey of forgiveness, its elusive nature, and its freeing power.
Pre-forgiveness is a simple but profound leadership concept. Try it with your team today and see how quickly trust grows.
38:54Adam Grant shares insights from his book, Think Again, to challenge your intuition, how to intake and implement criticism and establish a challenge network to push your thinking to greater levels.
Maintain value for your own experiences and resist making them the lens you always look through when hiring and promoting your associates.
46:55Dr. Daniel Amen brings insights from his new book, Your Brain is Always Listening, on how to mitigate your impulses, manage past trauma, and find greater control in your life.
As you determine what you want in life and prioritize your efforts around it, ask yourself these revealing questions.
42:54Join Alain Hunkins, author of Cracking the Leadership Code, for a broad discussion on the powerful leadership practices of listening, first impressions, and leading people.
After having interviewed nearly 150 influencers for the FranklinCovey On Leadership podcast series, Scott Miller shares two traits common to every successful guest.
49:14Join author, speaker, and personal trainer, Doug Bopst, as he shares his journey of transforming his perpetual adversity into hope, success, and advocacy for others.
It’s time to offer someone the benefit of your successes and failures. You don’t need to be a celebrity or CEO to share your learnings with someone traveling the same path you did.
31:38Join Dr. Jennifer Aaker and Naomi Bagdonas, co-authors of Humor, Seriously, as they share the business benefits of bringing laughter and light-heartedness to the workplace.
Use humor as a means to build trust and nurture an inclusive culture. Improve your ability to communicate effectively with these four tips.
54:24Join Zafar Masud, CEO of the Bank of Punjab and one of two surviving passengers of the May 2020 Pakistan International Airlines crash, as he shares his story of survival and life-changing lessons.
Why, for nearly all of us, does it take a life-altering event to bring our lives into focus? To force clarity on our mission and purpose?
52:46Join former governor and U.S. ambassador Jon Huntsman Jr. as he shares leadership lessons learned from a life of building a business, international public service, and a drive to do good.
How would you rate your service? Not your customer service, but rather your life of service. Are you putting your talents and passions to work for others?
42:59Ozan Varol sheds light on the unique way rocket scientists think and how that perspective, idealism, and eye to the sky can propel your business forward.
How can you possibly achieve your moonshot if you haven't even identified it? Identify your goal and recruit help to achieve it, after all, no one ever went to the moon alone.
51:27Join business model and innovation expert Alex Osterwalder as he shares critical practices and strategies to position your business to prosper and to stay ahead of the innovation curve.
In an era when trust is hard to come by—and more important than ever, as we work to solve unprecedented problems—leaders at all levels need to understand three fundamental truths about trust.