© Franklin Covey Co. All rights reserved.
HABITS OF FIRST-LEVEL LEADERS
First-level leaders report that many
factors shape their habits.
• The top challenges for them include:
Keeping employees accountable
Keeping employees motivated
Work/life balance
Managing team communication
Dealing with change and
uncertainty
• 60% of first-level leaders say
they feel overwhelmed with their
responsibilities at least a few times
in a month
• Industries in which first-level leaders
most often feel overwhelmed:
Technology
Professional services
Retail
Are less confident of their ability to
think strategically
Interact daily with their direct reports
Are more likely to withhold critical
feedback
Are more comfortable receiving
critical feedback
Are less confident they can deliver
expected results
Feel prepared to coach and develop
their team
Feel less prepared to lead their team
through change
Have more access to leadership
training and use it
" AVERAGE"
FIRST-LEVEL LEADERS
" ABOVE-AVERAGE"
FIRST-LEVEL LEADERS