Apologize Without Excuse

FranklinCovey Content Team

Mistakes happen. In order to repair the damage done by mistakes, you need to apologize with out excuses. That means no and's, if's, or but's attached to your apology. Even if you have a legitimate reason for doing what you did, for an apology to be conveyed as truly sincere, you much leave off the excuse.

Stay cool through bad news with these 6 tips.

Leading a team requires a different skillset than working as an individual contributor. To succeed in the face of new challenges, first-level leaders need to shift how they think and act. Download our latest guide and develop your people into a high-performing team.

Previous Video

Four Essential Roles of Leadership

Unleash the potential in every person on your team to improve performance, solve problems, and grow their c...

See Potential and Unleash Potential

Don't limit yourself, or others, by current realities. Learn to see potential and you will be able to relea...

First Name

Last Name

Country

Opt-in To Future Emails

Thank you!

Error - something went wrong!

Return to Home

Enabling Greatness in People and Organizations Everywhere

Apologize Without Excuse

Previous Video

Next Article

Apologize Without Excuse

Previous Video

Next Article

Other content available

At FranklinCovey, we’ve learned that the very best leaders bring both great character and competence to their leadership style.

Patrick Leddin shares 8 questions that every leader and team member must answer when it comes to building culture within their organization.

Have you articulated an inspiring vision so your people choose to volunteer their best?

In this clip, Jennifer Colosimo, senior vice president and co-author with the late Dr. Stephen R. Covey, discuss what humility can do for leaders.

I once had an experience that for me was a simulation of servant leadership. I was working with the Oregon Air National Guard and was scheduled to go up in an F-15.

Stephen M. R. Covey shares two essential keys to building and maintaining trust. He joins Scott Miller for FranklinCovey On Leadership.

Sometimes saying "No" to new projects isn't always an option. If you're leading an overwhelmed team, try these simple tips.

Change is the new normal. By the time you adjust to a change, another one is coming down the pipe. Learn how to effectively lead through change with this tip.

FranklinCovey's Executive Vice President and Chief Marketing Officer, Scott Miller, introduces The 30-Day Leadership Challenge in this short clip.

Do you often win but only at the expense of others, or at the other end of the spectrum, do you take care of everyone else at your own expense?

Scott Miller explores the most undervalued leadership competency; listening. He explains empathic listening and how to apply it.

FranklinCovey's Executive Vice President and Chief Marketing Officer, Scott Miller, walks us through week 1 of The 30-Day Leadership Challenge.

Foundations for making effective leaders starts with four essential roles.

Learn why you should share your challenges with this helpful leadership tip.

When managing in the wilderness of the changing times, a map is of limited worth. What's needed is a moral compass.

FranklinCovey's Executive Vice President and Chief Marketing Officer, Scott Miller, walks us through week 2 of The 30-Day Leadership Challenge.

Leena Rinne discusses each competency and how they can help you transition into your leadership role.

Being loyal to those who are absent and assuming good faith of others are keys to building trust in a culture. The ultimate test of principle-centered leadership is to be loyal to the absent.

Stephen M. R. Covey joins Scott Miller for this episode of FranklinCovey On Leadership. The two discuss the role that credibility plays in developing trust and the impact it has on leadership.

Being micromanaged is frustrating and can kill engagement. Learn the first step to managing a micromanager with this helpful tip.