Apologize Without Excuse

FranklinCovey Content Team

 

Mistakes happen. In order to repair the damage done by mistakes, you need to apologize with out excuses. That means no and's, if's, or but's attached to your apology. Even if you have a legitimate reason for doing what you did, for an apology to be conveyed as truly sincere, you much leave off the excuse.

Stay cool through bad news with these 6 tips.


Leading a team requires a different skillset than working as an individual contributor. To succeed in the face of new challenges, first-level leaders need to shift how they think and act. Download our latest guide and develop your people into a high-performing team. 

Previous Video
Four Essential Roles of Leadership
Four Essential Roles of Leadership

Unleash the potential in every person on your team to improve performance, solve problems, and grow their c...

Next Article
See Potential and Unleash Potential
See Potential and Unleash Potential

Don't limit yourself, or others, by current realities. Learn to see potential and you will be able to relea...

×

Sign Up For The On Leadership Newsletter

First Name
Last Name
Country
FranklinCovey does not share, sell, rent or trade personally identifiable information with third parties for promotional purposes. Privacy policy
!
Thank you!
Error - something went wrong!