Sandy Rogers is the loyalty practice leader for FranklinCovey and is the lead author of the upcoming book, Fierce Loyalty. He joins Scott Miller for FranklinCovey On Leadership to share his insights on customer loyalty.
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Balancing Humility and Hubris
Leadership requires a balance of humility and hubris. Scott Miller offers four tips that all leaders can use to help in this delicate balancing act.
40:36Author and presidential historian Doris Kearns Goodwin shares leadership lessons from four extraordinary U.S. presidents—Abraham Lincoln, Theodore Roosevelt, Franklin Roosevelt, and Lyndon Johnson.
The Deliberate Presenter
Scott Miller shares some great ideas to take into consideration whenever you make a presentation. From defining your purpose and assessing your performance, and everything in between.
6 Tips To Stay Cool Through Bad News
Scott Miller shares six leadership tips to keep your cool and to successfully lead through bad news.
Know Your Stuff
Scott Miller shares a challenge with presenters everywhere: Know your stuff inside and out. Don't rely on anything besides your knowledge and passion for the subject to communicate your message.
The Incalculable Value of Affirming Others
Scott Miller shares the incalculable value of affirming others and how it can have a long lasting impact on a person's life.
What's Your Story?
Scott Miller shares the importance of knowing your story as a leader, especially how it helps you to effectively coach others to find theirs.
The Focusing Power of No
It is incumbent upon leaders to say no to good ideas every day in order to focus on the wildly important strategic goals of their organizations.
Do you want to start benefiting from feedback, but don’t know where to begin?
Making It Safe to Tell the Truth (Practice #13 in Todd Davis’s bestselling book on effective relationships, Get Better) is an important theme when setting the groundwork for receiving feedback.
0:56Trust is the Greatest Motivator
Stephen M. R. Covey explains how trust is the greatest motivator to inspire greatness in others. He joins Scott Miller for FranklinCovey On Leadership.
2:39Talk Straight and Counterfeit Culture
Stephen M. R. Covey explains the trust building behavior of talking straight and it's opposite, counterfeit behaviors. He joins Scott Miller for FranklinCovey On Leadership.
4:02Leaders Go First -The Story of Ford
Stephen M. R. Covey shares a powerful story regarding leaders modeling behaviors conducive to building trust. He joins Scott Miller for FranklinCovey On Leadership.
3:17Extend Trust
Stephen M. R. Covey shares his thinking behind the concept of extending trust, and how it's an essential practice for leaders. He joins Scott Miller for FranklinCovey On Leadership.
1:25Character and Competence
Stephen M. R. Covey shares two essential keys to building and maintaining trust. He joins Scott Miller for FranklinCovey On Leadership.
3:57Behave Your Way Into Trust
Stephen M. R. Covey shares the actions neccessary to rebuild trust once it is lost or damaged. He joins Scott Miller for FranklinCovey On Leadership.
1:37The Importance of Teams Talking About Introversion and Extroversion
Susain Cain shares the importance of teams talking about introversion and extroversion in this short clip. She joins Scott Miller for FranklinCovey On Leadership.
1:56Susan Cain's Advice to Introverts
Susan Cain shares some valuable advice for introverts in this short clip. She joins Scott Miller for FranklinCovey On Leadership.
1:43Susan Cain on What Matters Most for a Good Life
Susan Cain shares some practical advice when it comes to living a good life. She joins Scott Miller for FranklinCovey On Leadership.
1:11Susan Cain on the Power of Natural Temperament
Susan Cain explains the importance of tapping into the innate power present in people's natural temperaments in this short clip. She joins Scott Miller for FranklinCovey On Leadership.
1:34Susan Cain on Cultural Bias and Introversion