Sit Back and Listen

FranklinCovey Content Team


One of the most common 1-on-1 mistakes leaders make is talking more than their direct report.

A 1-on-1 should be conducted by the direct report. They create the agenda ahead of the meeting. 1-on-1s are all about helping your people develop. Help the conversation along by asking what things they are enjoying about their work, what things that are frustrating them, and what things they would like to be doing.

Remember, the most effective 1-on-1s are their meetings, not yours.   

Read more on the most undervalued leadership competency.

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