When you've made a mistake, use this tool to restore trust.
Watch this video of Scott Miller on the leadership challenge: Right Wrongs.
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7 Ways to Be More Proactive
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Paradigms are the way we see, understand, and interpret the world—our mental map. Use this tool to better understand your paradigms.
Take the time to invest in relationships. Use this tool to ask clarifying, open-ended, and insightful questions.
Part of being a leader is to recognize your own responsibility for your team culture. Use this tool if you are serious about improving your team’s productivity.
Self-awareness is a critical trait for anyone who wants to be an effective leader. Use this tool to make it safe to tell the truth and to create effective feedback loops.
Strengthen one of the most under-valued leadership competencies with this tool to help you listen first.
There are three constants in life: principles, choice, and change. Use this tool to effectively lead through change.
Identify a person or situation where increased trust could help improve communication or results. Use this tool to extend smart trust.
Become a transition person and break unhealthy, harmful, abusive, or ineffective learned behaviors and replace them with proactive, helpful, effective behaviors.
Use this tool to find the right balance of courage and consideration when faced with a difficult conversation.
