One of the best examples of customer orientation is Enterprise Rent-A-Car. They went from the bottom of the rental car food chain to the top in just a few short years.
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7 Ways to Be More Proactive
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6:14See how Vibe Group partnered with FranklinCovey to scale up their learning and development program to support their rapid growth.
3:48See how Jefferson Community and Technical College used The 4 Disciplines of Execution to do what is good for students and to do their jobs better.
5:55See how Mississippi Power incorporates The 7 Habits of Highly Effective People® to build a culture of leadership and effectiveness throughout the organization.
4:20AdventHealth had the vision to establish a culture and organization that identified, developed, and helped grow leaders over time. See how FranklinCovey helped them achieve this.
3:52See how Tampa General Hospital uses The Speed of Trust to change organizational culture, drive engagement, face change, and increase patient satisfaction.
3:24Whirlpool stands for a company with deep heritage. They needed to increase their sales employees productivity. The 4 Disciplines helped narrow their focus on selling and targetable actions.
3:42Birchwood Automotive Group uses The 7 Habits to establish a common language and methodology to communicate and conduct business.
12:59Gaylord Opryland Resort & Convention Center executes on guest satisfaction with The 4 Disciplines.
11:13Gwinnett Medical Center leverages the 4 Disciplines to improve patient satisfaction.
7:22Few industries are hit as hard as hospitality in these uncertain times. See how Marriott Hotels was able to focus and engage its employees on the most important metrics in this case study video.
3:44See how Dekalb Medical Center used The 4 Disciplines of Execution to achieve breakthrough results with their patient satisfaction scores.
6:49Grady Memorial Hospital organizes their way out of the whirlwind with The 4 Disciplines of Execution.
1:27Copa Airlines clarifies its purpose and goals in order to give their customers what they want.
5:04Microsoft Sweden transforms its office with The 5 Choices to Extraordinary Productivity.
13:21Alamo Community Colleges - 17% increase in the number of degrees and certificates earned within just 8 months significantly exceeding their original goal.
4:55Halton, a company that operates in over 33 countries around the world, faces their productivity challenges with The 5 Choices.
