The 7 Habits Coach: Episode 7

How can I improve my work and personal relationships while emotions are running high?

Join FranklinCovey thought leader Todd Davis, chief people officer, as he introduces Habit 5—Seek First to Understand®: The Habit of Empathic Communication. Taken from the timeless principles found in The 7 Habits of Highly Effective People®, learn how to thrive even during times of change and uncertainty.

In this episode, you will learn:

  • The difference between empathy and sympathy and how knowing the difference will strengthen your relationships
  • What it means to “meet someone where they’re at”
  • What it means that with people, “fast is slow, and slow is fast”
  • How to avoid feeling mechanical or contrived as you sincerely listen to someone else


At the end of this episode, you will receive a challenge to work on to begin mastering the 7 Habits. Watch the video to learn about this challenge.


If you know of someone who could benefit from these webcasts, please feel free to pass them along.

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Contact us today to learn how you can improve effectiveness in your organization. Call us at 1-888-868-1776 or email us at
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