How Fierce Loyalty is Built Through Empathy

July 31, 2018 Scott Miller

Sandy Rogers is the loyalty practice leader for FranklinCovey and is the lead author of the upcoming book, Fierce Loyalty. He joins Scott Miller for FranklinCovey On Leadership to share his insights on customer loyalty.

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About the Author

Scott Miller

Scott J. Miller is Executive Vice President of Business Development and Chief Marketing Officer for FranklinCovey. Scott has been with the company for 20 years, and previously served as Vice President of Business Development and Marketing. His role as EVP and Chief Marketing Officer caps 12 years on the front line, working with thousands of client facilitators across many markets and countries.

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