How Frontline Employees Drive Fierce Loyalty

July 31, 2018 Scott Miller

FranklinCovey's loyalty practice leader and author of Fierce Loyalty, Sandy Rogers, joins Scott Miller for FranklinCovey On Leadership to share his insights around developing customer loyalty.

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Equip frontline employees with the skills and techniques to positively impact customer experience. Join us for a complimentary Leading Customer Loyalty webcast. 

About the Author

Scott Miller

Scott J. Miller is Executive Vice President of Business Development and Chief Marketing Officer for FranklinCovey. Scott has been with the company for 20 years, and previously served as Vice President of Business Development and Marketing. His role as EVP and Chief Marketing Officer caps 12 years on the front line, working with thousands of client facilitators across many markets and countries.

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