People Take Customer Loyalty to the Next Level

July 31, 2018 Scott Miller

Sandy Rogers is the loyalty practice leader for FranklinCovey and is the lead author of the upcoming book, Fierce Loyalty. He joins Scott Miller for FranklinCovey On Leadership to share his insights on customer loyalty.

Subscribe to FranklinCovey On Leadership and receive weekly videos, tools, articles, and podcasts to help you become a better leader.

______________________________________

Equip frontline employees with the skills and techniques to positively impact customer experience. Join us for a complimentary Leading Customer Loyalty webcast. 

About the Author

Scott Miller

Scott J. Miller is Executive Vice President of Business Development and Chief Marketing Officer for FranklinCovey. Scott has been with the company for 20 years, and previously served as Vice President of Business Development and Marketing. His role as EVP and Chief Marketing Officer caps 12 years on the front line, working with thousands of client facilitators across many markets and countries.

Follow on Twitter Follow on Linkedin Visit Website More Content by Scott Miller
Previous Video
Susan Cain on Cultural Bias and Introversion
Susan Cain on Cultural Bias and Introversion

Susan Cain explains the existing cultural bias against introversion and how it limits people and organizati...

Next Video
Susan Cain on Brainstorming
Susan Cain on Brainstorming

Susan Cain shares some practical advice and how to effectively brainstorm, along with some interesting fact...