The Reason Customers Come to You | Donald Miller clip

Allan Dib describes that most people love talking about themselves, but companies need to focus on how they can solve their clients’ problems.

Paying attention can be difficult, but Maria Konnikova shares why you need to be paying attention whether in poker or in life.

Heather Younger, podcast host and author of The Art of Caring Leadership, teaches the difference between empathy and compassion and how leaders can utilize both.

Jen Sincero shares how setting healthy boundaries with the people around you can rub people the wrong way but will help you in the long run.

Tim Shriver shares from his new book, The Call to Unite: Voices of Hope and Awakening, what is required from leaders to bring their teams together.

Emmanuel Acho shares the purpose of his newest book, Uncomfortable Conversations with a Black Boy. Are our children prepared to treat everyone with empathy and understanding?

Chester Elton, author of Anxiety At Work, wants to know how well you know your team. Would you be able to notice if your team members are struggling?

Chris McChesney, coauthor of The 4 Disciplines of Execution, shares some pointers about involving your team in the decision process.

Jamie Kern Lima shares the importance of celebrating your successes in the midst of your work.

Do you choose forgiveness? Katherine Schwarzenegger Pratt imparts what she’s learned about everyday forgiveness.

Adam Grant counsels that your inner circle should not be full of yes-men and women.

Alain Hunkins shares the importance of seeking first to understand and then be understood.

Ozan Varol impresses the importance of changing your strategy in the face of the status quo.

Doug Bopst shares how the difficult experiences from his life gave him the skills to help and uplift others.

Jennifer Aaker shares how having a sense of humor—any kind of sense of humor—can strengthen your leadership in the workplace. To learn more, visit: http://www.franklincovey.com/ Connect with us on T

Alex Osterwalder, business model and innovation expert, shares how companies grow stronger in the face of uncertainty.

Peter Winick breaks down how there is no linear path to becoming a thought leader and shares best practices for charting your own course.

Stephen M. R. Covey shares how everyone can inspire. Inspiring others isn’t something you’re born with. With practice, it can be learned.

Donald Miller shares what your customers are looking for when researching solutions to their problems. Here’s what you can say to grab potential customer’s attention.

Dr. Madeline Levine advises giving your child small and incremental choices for opportunities to grow and learn.