Your customer is the hero: Donald Miller

YOUR CUSTOMER IS THE HERO

Join Donald Miller, founder of StoryBrand, to cut through the noise, clarify your message, and connect with your customers using the power of stories.

 

Guest Bio:

Donald Miller is the CEO of StoryBrand and every year helps more than 3,000 business leaders clarify their brand message. Combined, Don's books have spent more than a year on the New York Times Bestsellers list. His books include: Blue Like Jazz, A Million Miles in a Thousand Years, and Scary Close. He co-wrote the major motion picture "Blue Like Jazz" which debuted at the SXSW Film Festival and was listed as one of the top four movies to get you through freshman year by USA Today. He has served on The Presidential Task Force for Fatherhood and Healthy Families, a joint effort between government and the private sector to rewrite the story of fatherlessness in America.

 

Additional Resources:

The Power of Simple Communication: Make your message unforgettable with simplicity, clarity, and repetition. 

DEFINE YOUR GOALS: Use this tool to clarify what success looks like for your team. 

Subscribe to FranklinCovey On Leadership and receive weekly videos, tools, articles, and podcasts to help you become a better leader. 

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Unconscious biases are hard to identify, much less know their true impact. Before you can take steps to operate more fairly and effectively at work, you need to get your bearings. Download our latest guide: Seven Misconceptions About Unconscious Bias. 

 

About the Author

Scott Miller

Scott J. Miller is Executive Vice President of Business Development and Chief Marketing Officer for FranklinCovey. Scott has been with the company for 20 years, and previously served as Vice President of Business Development and Marketing. His role as EVP and Chief Marketing Officer caps 12 years on the front line, working with thousands of client facilitators across many markets and countries.

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