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Leading Customer Loyalty Overview
How do we get our frontline people—often the lowest paid, least engaged, and least trained—to deliver great service to customers more consistently?
6 Critical Practices
The 6 Critical Practices for Leading a Team equips first-level leaders with the essential skills and tools to get work done with and through other people.
The Speed of Trust Foundations
Trust is the new currency in today’s connected, collaborative world. Contrary to what most people think, creating trust is a learnable skill.
The Speed of Trust
Leading at the Speed of Trust 3.0 institutionalizes new language and new behavior in context of real work.
Qualifying Opportunities helps sales professionals quickly and effectively identify good opportunities in their pipelines and significantly decrease ‘pipeline fiction’ by eliminating the weak ones.
Filling the Pipeline
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Closing the Sale
With the right advocacy skills, you demonstrate more effectively how your solution will help your client get what they want and need.
Sales Performance Basecamp
When it comes to building sales culture, leaders are the fulcrum change.
Solution Overview - Project Management Essentials
Project management isn’t just about managing logistics and hoping the project team is ready to play to win.
Solution Overview - Presentation Advantage
Systematic and effective methods must be in place to communicate in a way that motivates people to change and take action.
Solution Overview - The 5 Choices
The 5 Choices® to Extraordinary Productivity process measurably increases productivity of individuals, teams, and organizations.
The 5 Choices Two-Day Course Outline
Read and download the course outline for the 2-day event.
1 Day Course Outline - Project Management Essentials
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Course Outline - Presentation Advantage
Read and download the course outline.
Participant Feedback - Presentation Advantage
Read the Participant Feedback from past participants.
Solution Overview Championing Diversity
By championing diversity, you can unleash the power of your employees by productively seeking out and celebrating differences.
The 4 Disciplines of Execution - Chapter 1
Read the first chapter of the Wall Street Journal Bestseller, The 4 Disciplines of Execution.
Leader Implementation is the program that empowers leaders to install the 7 Habits as their key operating system and create a culture of greater team effectiveness.
Solution Overview The 4 Roles
Even in the most turbulent times, there are four roles leaders play that are highly predictive of success.
The 7 Habits Foundations