We live in a low-trust age, but that shouldn’t stop us from being the change the world needs. Trustworthiness and trustfulness are the foundations of a thriving work culture, and Stephen M. R. Covey has loads of practical advice for creating the environment that will enable organizations to thrive and win today and in the future.
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Building a culture of trust starts with a shared vocabulary of simple, yet powerful phrases that leaders use to express gratitude, offer compassion, and provide support. Here are 10 phrases leaders use to build trust with team members.
About the Author
As a proven successful executive, Diana brings decades of experience, expertise and education to her coaching with business executives, teams and learning/talent leaders to increase their impact, inspire committed followership and engagement, and build strong diverse teams that pull together to achieve Winning Results.
In addition to coaching, Diana is a partner and trainer with Clean Language for Coaches Resource Center. She is the co-author of the 2018 strategic leadership book, Be More Strategic in Business: How to win through Stronger Leadership and Smarter Decisions.
Diana began her career as a McDonald’s restaurant crew member in 1979, and rose to become Vice President of Training, Learning & Development for McDonald’s USA. In this role, she led all aspects of training and development including the restaurant training curriculum at Hamburger University, McDonald’s global training center of excellence.
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