How can I improve my work and personal relationships while emotions are running high?
Join FranklinCovey thought leader Todd Davis, chief people officer, as he introduces Habit 5—Seek First to Understand®: The Habit of Empathic Communication. Taken from the timeless principles found in The 7 Habits of Highly Effective People®, learn how to thrive even during times of change and uncertainty.
In this episode, you will learn:
- The difference between empathy and sympathy and how knowing the difference will strengthen your relationships
- What it means to “meet someone where they’re at”
- What it means that with people, “fast is slow, and slow is fast”
- How to avoid feeling mechanical or contrived as you sincerely listen to someone else