If I Confront Bias, Won't It Just Create More Division?

May 28, 2019 FranklinCovey Content Team

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Effectively addressing bias means being both bold and careful. Sydney Eichers shares some ways to be bold and courageous to address bias in the workplace.

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Unconscious biases are hard to identify, much less know their true impact. Before you can take steps to operate more fairly and effectively at work, you need to get your bearings. Download our latest guide: Seven Misconceptions About Unconscious Bias.

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Evaluate the impact unconscious bias has on your team.

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If I Confront Bias, Won't It Just Create More Division?

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Cultivate meaningful connections with the members of your team to significantly improve your decision making and consequently, their engagement.

When it comes to our biases, it’s important to get feedback on how we are perceived and how our actions and decisions might be impacting others.

Unconscious biases affect how we make decisions, engage with others, and respond to various situations, often limiting potential, inhibiting performance, and leading to poor decisions.

Bias can be a heavy word. People often conflate it with prejudice, racism, discrimination, or sexism. But bias, on its face, is not inherently good or bad.

Bias isn’t just about ‘disliking’ someone, or something, it is equally about favoring groups or individuals over others.

Are you listening to understand? Listen to the other person to fully understand their point of view. Step our of your story and into learner mode to enhance your understanding.

Combat the unconscious biases that are affecting decision making in your organization.

To get quality, we need a principle-centered, character-based, inside-out approach, meaning that we start with ourselves our paradigms and motives.

Unconscious biases form shortcuts to help our brains process a massive amount of information each day. These shortcuts help prevent overload, but can also cause us to make poor decisions.

Confirmation bias happens when you seek information that confirms your existing beliefs and ignores other details that might contradict those beliefs.

If you think that unconscious bias only applies to interpersonal relationships, think again. Bias can have a massive impact on your organization’s ability to innovate effectively.

"Individuals, families, teams, and organizations shape their own future by creating a mental vision and purpose for any project, large or small." - Stephen R. Covey

Identity matters. Each of our unique identifiers is a lens through which we experience life. Brandon Stone explains how some identifiers grant advantages and disadvantages.

You’ve decided to take bias seriously, but don’t know where to begin. Here are some tips to help you succeed in identifying and addressing bias in your personal and professional life.

Positive feedback is an important way to reinforce great work and build a culture where people feel respected and appreciated. Whereas Instructive feedback is essential for helping improve performance

Research has shown that organizations that address bias achieve better organizational results. Jimmy McDermott shares how addressing bias impacts engagement, performance, and impacts the bottom line.

Asking questions is a great way to clarify confusing situations. If there are changes happening to the company or if a coworker does something that you don't understand, don't be afraid to ask why.

Attribution bias is the tendency to have different rationale for your own behavior versus that of others. Irene Stone shares ways to identify and address attribution bias in the workplace.

How do you build other leaders? Use this coaching framework to help team members address performance issues, solve problems, and develop career opportunities.

Gender and race aren’t the only areas where people commonly harbor unconscious (and conscious) biases. Here are some other common (and lesser-known) areas where bias comes into play.