Understanding Purpose: Krista Bourne

Join Verizon Consumer Group’s Chief Operating Officer, Krista Bourne, as she offers insights on how to manage complexity and constant change through her principles of purpose.

Guest Bio:

Krista Bourne’s career journey from mailroom associate to chief operating officer embodies Mary Engelbreit’s advice: “Don’t look back; you’re not going that way.” With over 20 years of experience steering consumer sales and service strategies for a Fortune 15 telecommunications company, Krista combines a robust corporate track record with a dynamic personal story to inspire high-performing teams and develop the next generation of leaders.

Continue reading Krista’s bio here.

Connect With Krista:



About the Author

Scott Miller

Scott Miller is a 25-year associate of FranklinCovey and serves as Senior Advisor, Thought Leadership. Scott hosts the world’s largest and fastest-growing podcast/newsletter devoted to leadership development, On Leadership. Additionally, Scott is the author of the multi-week Amazon #1 New Releases, Master Mentors: 30 Transformative Insights From Our Greatest Minds, Management Mess to Leadership Success: 30 Challenges to Become the Leader You Would Follow, and the Wall Street Journal bestseller, Everyone Deserves a Great Manager: The 6 Critical Practices for Leading a Team. He lives in Salt Lake City, Utah, with his wife and three sons.

More Content by Scott Miller
Previous Video
Embrace Your Strengths: Marcus Buckingham
Embrace Your Strengths: Marcus Buckingham

Join world-renowned researcher, author, and founder of the Strengths Revolution, Marcus Buckingham, in a vu...

Next Video
The Prepared Leader: Erika James and Lynn Wooten
The Prepared Leader: Erika James and Lynn Wooten

Learn from the academic prowess of Erika James and Lynn Wooten, who share how crucial lessons we’ve learned...

7 Ways to Be More Proactive

Download Guide