Your customer is the hero: Donald Miller

YOUR CUSTOMER IS THE HERO

Join Donald Miller, founder of StoryBrand, to cut through the noise, clarify your message, and connect with your customers using the power of stories.

 

Guest Bio:

Donald Miller is the CEO of StoryBrand and every year helps more than 3,000 business leaders clarify their brand message. Combined, Don's books have spent more than a year on the New York Times Bestsellers list. His books include: Blue Like Jazz, A Million Miles in a Thousand Years, and Scary Close. He co-wrote the major motion picture "Blue Like Jazz" which debuted at the SXSW Film Festival and was listed as one of the top four movies to get you through freshman year by USA Today. He has served on The Presidential Task Force for Fatherhood and Healthy Families, a joint effort between government and the private sector to rewrite the story of fatherlessness in America.

 

Additional Resources:

The Power of Simple Communication: Make your message unforgettable with simplicity, clarity, and repetition. 

DEFINE YOUR GOALS: Use this tool to clarify what success looks like for your team. 

Subscribe to FranklinCovey On Leadership and receive weekly videos, tools, articles, and podcasts to help you become a better leader. 

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Unconscious biases are hard to identify, much less know their true impact. Before you can take steps to operate more fairly and effectively at work, you need to get your bearings. Download our latest guide: Seven Misconceptions About Unconscious Bias. 

 

About the Author

Scott Miller

Scott Miller is a twenty-three-year associate of FranklinCovey and serves as the executive vice president of thought leadership. Scott hosts multiple podcasts including FranklinCovey On Leadership and Great Life, Great Career. Additionally, Scott is a co-author of The Wall Street Journal bestselling book, Everyone Deserves A Great Manager: The 6 Critical Practices For Leading A Team. He is also the author of the multiweek Amazon #1 New Release, Management Mess to Leadership Success: 30 Challenges to Become the Leader You Would Follow. Scott writes a weekly leadership column for Inc.com and is a frequent contributor to Thrive Global. Previously, Scott worked for the Disney Development Company and grew up in Central Florida. He lives in Salt Lake City, Utah, with his wife and three sons.

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