How To Fix The Fundamental Flaw In How You Measure Customer Satisfaction

March 12, 2018

Do you know how to fix the flaw in how you measure customer satisfaction? Read this Forbes article by George Bradt to learn how.

__________________________

Gain a deeper understanding of the skills and strategies to achieve your sales goals by registering for a complimentary Helping Clients Succeed webcast.

See Previous
Building A Winning Culture - Two Essential Leader Shifts
Building A Winning Culture - Two Essential Leader Shifts

Next
Are Your Customer Service Metrics Telling the Truth?
Are Your Customer Service Metrics Telling the Truth?

We all want good customer service metrics that represent our customer view as whole, but are these metrics ...