Episode 039: To Serve or Not to Serve

Jeff, Abbey, and James get into a robust conversation about customer service. Should sales professionals provide customer service or not? Listen to the conversation and you decide.

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About the Author

Jeffery Downs

Author and thought leader in consistent growth through conscious action. Leader in designing and implementing execution systems for Fortune 500 companies and translating complex strategy into the fewest number of executable targets. Also expert in architecting systems to translate strategy to front line leaders and managers. Dynamic presenter, conscientious facilitator and intelligent consultant. Clients with whom I have worked and delivered results include Intel, Comcast, Wegmans, Cisco, Symantec, Swift Transportation, Husky Energy, Discount Tire, Johns Manville.

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Episode 040: Talking to Strangers
Episode 040: Talking to Strangers

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Episode 038: What's in Your Sales Tech Stack?
Episode 038: What's in Your Sales Tech Stack?

In the era of information, what do you use to enhance your sales prospecting, qualifying, and closing? Abbe...

Do more cold calls mean more sales?

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