3 Principles to Earn Fierce Loyalty

July 31, 2018 Scott Miller

Loyalty practice leader for FranklinCovey and author of Fierce Loyalty, Sandy Rogers, shares three principles to earn customer loyalty. As part of the FranklinCovey On Leadership series with Scott Miller.

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About the Author

Scott Miller

Scott J. Miller is Executive Vice President of Business Development and Chief Marketing Officer for FranklinCovey. Scott has been with the company for 20 years, and previously served as Vice President of Business Development and Marketing. His role as EVP and Chief Marketing Officer caps 12 years on the front line, working with thousands of client facilitators across many markets and countries.

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