Empathy and Curiosity when Facing Bias | Pamela Fuller clip

May 20, 2019 Scott Miller

Join Pamela Fuller, FranklinCovey’s chief thought leader of our new Unconscious Bias offering, as she shares how leaders can identify implicit bias and its impact on results and engagement, then take action using the skills of empathy, curiosity, and courage.

There are three behaviors when understanding and correcting bias. Pamela shares how to cultivate empathy and curiosity in this clip.

Watch the full episode here.

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Unconscious biases are hard to identify, much less know their true impact. Before you can take steps to operate more fairly and effectively at work, you need to get your bearings. Download our latest guide: Seven Misconceptions About Unconscious Bias. 

About the Author

Scott Miller

Scott J. Miller is Executive Vice President of Business Development and Chief Marketing Officer for FranklinCovey. Scott has been with the company for 20 years, and previously served as Vice President of Business Development and Marketing. His role as EVP and Chief Marketing Officer caps 12 years on the front line, working with thousands of client facilitators across many markets and countries.

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