Trusted Employees Build Trust With Customers

November 22, 2018 Scott Miller

Stephen M. R. Covey, the author of The Speed of Trust, explains how trust has a ripple effect and can spread from one person or area to another in an organization. He joins Scott Miller for this episode of FranklinCovey On Leadership. 

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About the Author

Scott Miller

Scott J. Miller is Executive Vice President of Business Development and Chief Marketing Officer for FranklinCovey. Scott has been with the company for 20 years, and previously served as Vice President of Business Development and Marketing. His role as EVP and Chief Marketing Officer caps 12 years on the front line, working with thousands of client facilitators across many markets and countries.

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