Join Executive Vice President and Chief Customer Officer for Nationwide Insurance, Amy Shore, as she reflects on the importance of having clarity of purpose as an organization. To Amy, that starts with discovering how people are wired and what’s motivating them by making listening a priority in the workplace.
Amy Shore is executive vice president and chief customer officer for Nationwide. In this role, she is accountable for developing and executing Nationwide’s customer strategy to maximize customer acquisition and drive retention to ensure that Nationwide delivers on its mission. In addition, Amy is responsible for managing Nationwide’s corporate real estate and aviation departments.