Right Wrongs

January 28, 2019 FranklinCovey Content Team



When you break a promise, is your first instinct to defend yourself, rationalize, minimize, or ignore it altogether?

Stephen M.R. Covey says, "Righting wrongs is more than just apologizing; it's also making restitution." If you need to right a wrong, offer an unconditional apology, take action to resolve the issue, and commit to improve.


Leading people is vastly different from working as an individual contributor. Download our latest guide to make the mental leap to leader:

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