FranklinCovey's Loyalty Practice Leader - Sandy Rogers

Sandy Rogers is the loyalty practice leader for FranklinCovey and is the lead author of the upcoming book, Leading Loyalty. He joins Scott Miller for FranklinCovey On Leadership to share his insights on customer loyalty.

Subscribe to FranklinCovey On Leadership and receive weekly videos, tools, articles, and podcasts to help you become a better leader.

___________________

Leading Customer Loyalty will help you embed the Three Core Loyalty Principles – empathy, responsibility, and generosity – into every interaction so you can crack the code to your customers’ devotion. Pre-order your copy before 4/16 and receive exclusive bonus offers. 

 

About the Author

Scott Miller

Scott Miller is a 25-year associate of FranklinCovey and serves as Senior Advisor, Thought Leadership. Scott hosts the world’s largest and fastest-growing podcast/newsletter devoted to leadership development, On Leadership. Additionally, Scott is the author of the multi-week Amazon #1 New Release, Management Mess to Leadership Success: 30 Challenges to Become the Leader You Would Follow, and the Wall Street Journal bestseller, Everyone Deserves a Great Manager: The 6 Critical Practices for Leading a Team. Previously, Scott worked for the Disney Development Company and grew up in Central Florida. He lives in Salt Lake City, Utah, with his wife and three sons.

More Content by Scott Miller
Previous Video
Empower frontline leaders to enrich the lives of customers and build customer loyalty
Empower frontline leaders to enrich the lives of customers and build customer loyalty

Customer loyalty expert and co-author of Leading Loyalty, Sandy Rogers, shares you can empower frontline le...

Next Video
The Power of Sleep (For Your Brain)
The Power of Sleep (For Your Brain)

Dr. Daniel Amen, renowned physician and #1 New York Times best-selling author, shares effective activities ...

7 Ways to Be More Proactive

Download Guide