Apologize Without Excuse

 

Mistakes happen. In order to repair the damage done by mistakes, you need to apologize with out excuses. That means no and's, if's, or but's attached to your apology. Even if you have a legitimate reason for doing what you did, for an apology to be conveyed as truly sincere, you much leave off the excuse.


Leading a team requires a different skillset than working as an individual contributor. To succeed in the face of new challenges, first-level leaders need to shift how they think and act. Download our latest guide and develop your people into a high-performing team. 

 

Previous Article
3 Common Ways Managers Destroy Their Team's Trust
3 Common Ways Managers Destroy Their Team's Trust

When we surveyed more than 300 direct reports, they revealed six effective ways that managers build trust. ...

Next Article
3 Steps To Increase Ownership Of Goals
3 Steps To Increase Ownership Of Goals

Once goals are set, teams must take ownership for them and follow through. Unfortunately, that is easier sa...

Make The Mental Leap To Leader. Download our six-step guide.

DOWNLOAD